Privacy Policy

1. Introduction

Karachi Beach Farmhouse & Resorts we values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in compliance with Pakistani laws, including the Prevention of Electronic Crimes Act (PECA) 2016 and the evolving Personal Data Protection framework.

2. Definitions

  • Personal Data: Information that identifies you; e.g., name, contact details, payment info.
  • Processing: Any handling of data—collection, storage, use, disclosure.

3. Scope & Applicability

This policy applies to all visitors, customers, and users of our website (karachibeachfarmhouse.com), online booking forms, and offline interactions at our Hawksbay property.

4. Information We Collect

We may collect:

  • Identity Data: Full name, date of birth (if provided)
  • Contact Data: Phone number, email, postal address
  • Booking & Payment Data: Reservation details, payment method
  • Technical Data: IP address, browser type, website interaction logs
  • Marketing Preferences: Consent regarding promotional communications

5. Legal Basis for Processing

We process your data only when lawful, for purposes such as:

  • Contract Performance: To provide booking confirmations and services
  • Consent: Where necessary (e.g., marketing emails)
  • Legitimate Interests: Internal record-keeping, improving services
  • Legal Compliance: In line with PECA and other regulations.

6. How We Use Your Data

Your personal information is used to:

  • Manage bookings, payments, check-ins/outs
  • Communicate confirmations, special offers, or guest surveys
  • Improve user experience and website performance
  • Comply with legal duties or respond to lawful requests

7. Data Sharing & Disclosure

We may share your data under the following conditions:

  • With Service Providers (e.g., payment gateways, IT vendors, utilities) to fulfill services
  • With Legal Authorities, if required by law (e.g., courts, law enforcement), in compliance with PECA
  • With your consent, where applicable (e.g., third-party marketing partners)

We do not sell or lease your personal data.

8. International Data Transfers

Although we store data locally in Pakistan, if data is transferred abroad, we ensure the recipient provides adequate privacy standards in compliance with Pakistan’s Draft Personal Data Protection Bill.

9. Cookies & Tracking Technologies

Our website uses cookies and similar tech to enhance your experience (e.g., session cookies, analytics). You can manage cookie settings via your browser.

10. Data Retention

We retain your data only as long as necessary to:

  • Fulfill booking and legal obligations
  • Defend legal claims
  • Support our operational needs

If you wish to delete or correct your data, please contact us (see Section 13).

11. Your Privacy Rights

Under Pakistani law and global best practices, you have the right to:

  • Access your personal data
  • Rectify incorrect or incomplete data
  • Erase or delete data upon request
  • Restrict or object to our processing
  • Withdraw consent at any time (e.g., marketing consent).

To exercise any of these rights, please email info@karachibeachfarmhouse.com or call +92 333 7161769.

12. Data Security

We adopt industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. Safeguards include encryption, secure networks, restricted access, and staff training.

13. Data Breach Notification

In case of a data breach, we will promptly investigate and, where required, notify you and relevant authorities in alignment with PECA protocols and upcoming data protection laws.

14. Policy Changes

We may update this policy periodically. When changes occur, we will post the revised policy on our website with a new “Last Updated” date.

15. Contact Us

If you have questions or concerns about this policy or your data rights:

  • 📧 Email: info@karachibeachfarmhouse.com
  • 📞 Phone/WhatsApp: +92 333 7161769
  • 🏢 Address: Karachi Beach Farmhouse & Resorts, Hawksbay, Karachi, Pakistan

Karachi Beach Farmhouse & Resorts is committed to safeguarding your personal information. Thank you for choosing us for your seaside escape!